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FACT SHEET: Creating and Expanding a Diverse Broadband Workforce with Good Jobs and Career Pathways: Broadband Equity, Access, and Deployment (BEAD) Program Playbook for Eligible Entities

A New Report with Playbook from America Achieves, in Partnership with Rural Innovation Strategies, Inc., and Featuring Original Analysis from Emsi Burning Glass

WHAT: A new report from America Achieves, in partnership with Rural Innovation Strategies Inc., examines the critical need for the development of a robust and diverse workforce with the skills to take on good jobs across the broadband industry – and outlines how states and territories can use new federal investments (and other dollars) to meet that important, time-sensitive goal, among others. The report is supported by Schmidt Futures, a philanthropic initiative founded by Eric and Wendy Schmidt.

Notably, the report also includes an original broadband workforce analysis, prepared by Emsi Burning Glass and supported by America Achieves, that details national-level, critical broadband workforce occupations and their credential requirements, as well as a range of potential broadband career pathways for workers.

WHY: The Infrastructure Investment and Jobs Act, signed into law last year, allocated a one-time $42.5 billion  investment in broadband expansion through the Broadband Equity, Access, and Deployment (BEAD) Program at the National Telecommunications and Information Administration (NTIA), an agency within the Department of Commerce. The BEAD Program “provides federal funding for grants to Eligible Entities (states and territories) for broadband planning, deployment, mapping, equity, and adoption activities.” It prioritizes locations that are  unserved (no access to broadband at speeds of at least 25/3 Mbps) and underserved (no access to service of at least 100/20 Mbps).

Last month NTIA issued a Notice of Funding Opportunity (NOFO) for the BEAD program. Of significant importance: the NOFO includes workforce development as a critical component of state plans and applications for funding. Without the workforce, broadband expansion projects (in the BEAD Program and beyond) may be long-term delayed or, worse, impossible to realize.

WHAT’S AT STAKE: States and territories that fail to develop plans to attract, train, and retain the necessary workforce risk losing access to billions of dollars in new, federal broadband investments, not to mention the risk of failing to connect the 20 to 40 million people without access to even low-grade broadband to high-speed internet.

HOW: The report is intended to serve as a playbook for states and territories as they complete applications and plans for the BEAD Program–and more generally as they ensure a skilled workforce that is deployed to make broadband access possible. It also details the ways other key stakeholders (such as employers, federal agencies, institutes of higher education, other training providers, intermediaries, and labor organizations) will need to play a critical role to develop the workforce necessary to expand broadband to all.

The report compiles and builds upon best practices from across the country–both in broadband expansion and workforce development, with broadband examples from states like Ohio, Vermont, and others, as well as sectoral training evidence from Harvard and more.

Highlighted in the report are six categories of important steps states and territories should consider taking to help ensure they have the broadband workforce they need. These steps are connected to corresponding recommendations and requirements for workforce development, as detailed in the NOFO. Those steps (detailed further in the report) are:

  1. Appoint a broadband workforce director and staff and develop a broadband workforce strategic plan;
  2. Convene employers and other key stakeholders to advance meaningful collaboration and mutual commitments;
  3. Collect, analyze, and use current and needed broadband workforce data;
  4. Identify additional funding sources that could be used for broadband workforce development;
  5. Working with employers, build and scale evidence-based programs and practices with measurable job outcomes to train new and existing broadband workers; and
  6. Recruit and grow a skilled diverse broadband workforce.

The report also emphasizes how any workforce plan for broadband must also be looking ahead to longer term broadband needs for states and territories, and should not solely focus just on how to meet the needs of the BEAD Program investments. Broadband is and will be a bigger endeavor than this historic investment.

EMPLOYER COMMITMENTS: Of critical importance throughout the report is how Eligible Entities bring employers, among other groups, to the table and work with them to create a broadband workforce development ecosystem that benefits employers, workers, and residents in need of broadband alike, bringing the country closer to the goal of high-speed internet access for all. Employer commitments can also help make a workforce strategy a success. Examples of employer commitments, as detailed in the report, include:

  • Establishing contingent hiring goals;
  • Reviewing and modifying HR policies to ensure inclusive practices;
  • Helping form or support collaboratives/intermediaries to address and help coordinate shared workforce needs and provide technical assistance to employers;
  • Engaging in a sector partnership to expand broadband career pathways and develop consistency across employers on needed hiring levels by type of job and skillset, job titles, required skills, certifications, and education levels;
  • Partnering with local community colleges and other higher education and workforce providers;
  • Providing easy-to-access scholarships and earn and learn opportunities to help individuals, particularly from low-income or underrepresented backgrounds; and
  • Providing in-kind participation of senior leaders.

BROADBAND WORKFORCE DATA: The report also includes an original broadband workforce analysis, prepared by Emsi Burning Glass and supported by America Achieves. This research details national-level, critical broadband workforce occupations and their credential requirements, as well as pathways into (aka “feeder occupations”) and out of (aka “destination occupations” or “next step occupations”) those high-demand occupations in the broadband sector. The report recommends the development of career pathways to both help with recruitment and as a tool for workers in the sector. For example, for the position of Broadband/Satellite Technician (O*NET/CPS: “Telecommunications Equipment Installers and Repairers, Except Line Installers”), the analysis found the following:

Feeder Occupations to “Broadband/Satellite Technician”Next Step Occupations from “Broadband/Satellite Technician”– Insulation Worker
– Television/Stateline
– Television InstallerTelemarketer– Electrical Substation/Relay Reparer
– Network/Systems Support Specialist
– Electrician
– Avionics Technician

While the new report calls for updated data analysis of the broadband workforce (existing workforce and projected needs) the 2021 data identified the top in-demand occupations in the broadband sector as follows:

  1. Telecommunications equipment installers and repairers, except line installers
  2. Telecommunications line installers and repairers
  3. Electrical power-line installers and repairers
  4. Electronics engineers, except computer
  5. Radio, cellular and tower equipment installers and repairers
  6. Helpers—installation, maintenance and repair workers

Research and conversations with nearly 40 stakeholder organizations has made clear that the country will need to grow and diversify the current broadband workforce, including by reengaging workers who have left the field, to meet the increase in broadband funding in the BEAD Program and beyond.

At present, the typical broadband worker is a prime-age (25 to 54 years old) non-Hispanic white male without a four-year college degree. Compared to the general workforce, broadband workers are more male, older, and have less formal education. The telecommunications sector is also struggling with a retiring workforce without enough new, younger workers coming in to replace them. As the Federal Communications Commission notes, “Telecommunications employees are aging and that could jeopardize the sector’s future. There are too few younger employees with sufficient experience to fill the positions within the telecom sector. Workforce turnover is an especially tricky issue for field operations.”

Larger investments in workforce training to create widespread, well-paid jobs are also incredibly popular – including broadband specifically. According to a 2021 Gallup poll, a strong bipartisan majority (93%) of the public supports a large-scale, ambitious plan to pay people to work and provide them with the skills needed for jobs of the future. Investing in broadband and its workforce has nearly 90% support from both sides of the aisle.

TO LEARN MORE: Read the full report here.

June 23, 2022
Press Releases

America Achieves Releases Report with Playbook to Help States and U.S. Territories Develop Their Broadband Workforce, a Critical Step on the Path to Extending Internet Access to Tens of Millions of People in Rural and Other Low-Income Communities

With tens of millions of people from a range of backgrounds across the nation unable to access even low-grade broadband service, to say nothing of the information, health-care, and education available through those high-tech portals, President Biden last year signed into law the Infrastructure Investment and Jobs Act (IIJA), and with it, a one-time, $42.45 billion investment that offered the prospect of expanding such service to unserved and underserved communities and regions.

With tens of millions of people from a range of backgrounds across the nation unable to access even low-grade broadband service, to say nothing of the information, health-care, and education available through those high-tech portals, President Biden last year signed into law the Infrastructure Investment and Jobs Act (IIJA), and with it, a one-time, $42.45 billion investment that offered the prospect of expanding such service to unserved and underserved communities and regions.

But the hurdles to increasing broadband access across the nation cannot be vaulted – nor will the return on those historic federal investments ever be realized – if states and territories don’t take action now to ensure training and hiring tens of thousands of skilled workers to undertake those critical, broadband roles.

Last week, President Biden launched a “Talent Pipeline Challenge” at a White House roundtable, at which Jon Schnur, the CEO of the non-profit organization America Achieves, was among the participants. The challenge is meant to address workforce needs in broadband, among other sectors. On the heels of that announcement, America Achieves, in partnership with Rural Innovation Strategies, Inc., today announced the release of the first edition of a new broadband workforce report, supported by Schmidt Futures, a philanthropic initiative founded by Eric and Wendy Schmidt.

Intended for states and territories, the playbook aligns closely with the workforce requirements detailed in the Broadband Equity, Access, and Deployment (BEAD) Program at the U.S. Department of Commerce, as set forth in the IIJA. Indeed, states and territories that fail to account for workforce provisions in their plans risk losing access to that money. The Commerce Department’s requirements to include workforce–and enabling BEAD funding to support workforce development aligned to broadband needs – are crucial to help states and territories achieve their goals to ensure broadband access and deployment.

Entitled “Creating and Expanding a Diverse Broadband Workforce with Good Jobs and Career Pathways: Broadband Equity, Access, and Deployment (BEAD) Program Playbook for Eligible Entities,” the report was developed with input from nearly 40 key stakeholder groups and is intended to serve as a helpful resource guide for states and territories as they complete applications and plans for the BEAD Program–and more generally as they ensure a skilled workforce that is deployed to make broadband access possible. Notably, the report:

  • Outlines ways key stakeholders–including states, federal agencies, employers, , institutes of higher education, other training providers, intermediaries, and labor organizations–will need to play a critical role to develop the workforce necessary to expand broadband to all. The report recommends ix categories of important steps states and territories should consider taking:
  1. Appoint a broadband workforce director and staff and develop a broadband workforce strategic plan;
  2. Convene employers and other key stakeholders to advance meaningful collaboration and mutual commitments;
  3. Collect, analyze, and use current and needed broadband workforce data;
  4. Identify additional funding sources that could be used for broadband workforce development;
  5. Working with employers, build and scale evidence-based programs and practices with measurable job outcomes to train new and existing broadband workers; and
  6. Recruit and grow a skilled diverse broadband workforce.
  • Includes an original analysis detailing national broadband workforce needs and career pathways, including feeder and next-step occupations, which can inform needed career pathways maps and published here for the first time, as prepared by Emsi Burning Glass and supported by America Achieves; and
  • Launches what will be a suite of materials designed to support a range of stakeholders.

The report responds to the reality that the country likely does not have a large or diverse enough workforce skilled and deployed to make good on the new broadband investment without taking significant steps, including engaging unemployed and underemployed workers from this sector and adjacent sectors. With other infrastructure funding being released around the same time in an already tight labor market, there will likely be increased competition for workers, making forward thinking and advance planning essential.

The BEAD Program “provides federal funding for grants to Eligible Entities (states and territories) for broadband planning, deployment, mapping, equity, and adoption activities,” focusing on underserved and unserved areas. This investment comes at a time when nearly 20 million people (and perhaps as many as 40 million by some estimates) from a range of backgrounds lack access to even low-grade broadband service. (FCC maps coming out later this year will provide a more accurate count.) COVID-19 has made this crisis all the more urgent, as high-quality, high-speed internet has become essential for health, education, work, public safety, social connection, and more in an increasingly digital world.

Developing the broadband workforce necessary to deliver on this investment is a foundational first step for any state or territory that is looking to expand broadband. While states and territories may be at different points in their broadband expansion efforts, this report provides a resource for all applicants, regardless of their current status. Without the workforce, broadband projects, funded by the BEAD Program or otherwise, may be long-term delayed or, worse, impossible to realize, with workforce as a bottleneck issue.

America Achieves and its partners plan to stage and facilitate a series of virtual conversations partly anchored in the recommendations and findings of the report, at which a range of stakeholders will also be able to share their own best practices, feedback, and needs. Those discussions are expected to inform and augment future editions of the report. America Achieves also welcomes written feedback and comments to inform future editions of this report; any comments or interest in scheduling a conversation with our team can be sent to communications@americaachieves.org.

America Achieves commends this historic investment and the U.S. Department of Commerce for its inclusion of workforce development as a critical component for state plans and applications for BEAD Program funding.  America Achieves also thanks all of the stakeholders who provided insight for their important work that has helped shape the report.

The full report can be viewed here and a fact sheet can be viewed here.

“Universal and equitable access to high-speed internet is a crucial element of fair economic and life opportunity for everyone in our country. In tight labor markets, achieving this goal will be much harder to achieve without concerted action now to ensure a skilled, diverse workforce trained and deployed to do this work. Moreover, with a historic $42.5 billion investment coming from the U.S. Department of Commerce over the next few years, states and territories risk losing the opportunity to make this happen and access their share of this one-time funding unless they get this right.

– Jon Schnur, CEO, America Achieves

“States and territories have the opportunity to help thousands of people into great paying, lifelong careers in the telecom sector. But growing our broadband workforce is not just an opportunity – it is a necessity if we want to build broadband efficiently and effectively across the country. This report gives government leaders clear direction to get started on this critical issue as soon as possible.”

– Alex Kelley, Head of Broadband Consulting, Rural Innovation Strategies, Inc.

“To design workforce development programs that meet the needs of employers and job seekers, our research shows the importance of engaging employers as partners while also relying on labor market and other data. This resource reflects these important principles as part of a roadmap for building the nation’s broadband workforce and helping workers access good jobs and careers.”

June 22, 2022
Press Releases

New National Effort Seeks to Develop and Scale High-Impact Tutoring Models to Boost Academic Achievement for All Students

As school districts grapple with a widespread loss of learning time caused by the COVID-19 pandemic—and as they struggle with how best to spend an infusion of one-time federal funds to address it—a group of education leaders, philanthropists, researchers, and local leaders today announced the launch of Accelerate, a nonprofit organization that seeks to embed high-impact tutoring programs in public schools now and for the long term.

As school districts grapple with a widespread loss of learning time caused by the COVID-19 pandemic—and as they struggle with how best to spend an infusion of one-time federal funds to address it—a group of education leaders, philanthropists, researchers, and local leaders today announced the launch of Accelerate, a nonprofit organization that seeks to embed high-impact tutoring programs in public schools now and for the long term.

Accelerate will fund and support innovation in schools, launch high quality research, and build a federal and state policy agenda to support this work.

With achievement gaps particularly profound among historically underserved students and with research showing that high-impact tutoring can produce sizable gains, Accelerate today issued a Call to Effective Actionto recruit state education agencies, school districts, and tutoring providers, among others, to join the national effort. Those selected to participate will receive financial and operational support to design, implement, and scale tutoring strategies; join a national community in which they can share best practices and resources; and ultimately help inform Accelerate’s national research and policy agenda.

Incubated and launched by the nonprofit organization America Achieves, Accelerate will be led by Kevin Huffman, the former Tennessee commissioner of education, who will be the initiative’s chief executive officer. Dr. Janice K. Jackson, the chief executive officer of Hope Chicago (and former chief executive officer of the Chicago Public Schools), will serve as executive chair. Founding board members are Jackson; Dr. Susanna Loeb, the director of the Annenberg Institute for School Reform and the National Student Support Acceleratorat Brown University; and Jon Schnur, the chief executive officer of America Achieves.

To date, America Achieves has raised $65 million for Accelerate toward a target of $100 million by next year. The initial support is being provided by Arnold Ventures; Kenneth C. Griffin, the chief executive officer of Citadel, who provided the first funding for the initiative; Bill & Melinda Gates Foundation; and OverdeckFamily Foundation.

The lead research partners in Accelerate include the Annenberg Institute for School Reform at Brown Universityand the University of Chicago.

Dr. Miguel Cardona, the U.S. Secretary of Education, said, “The evidence is clear: high-impact tutoring works, and I’ve urged our nation’s schools to provide every student who is struggling with extended access to an effective tutor.”

“The effort announced today—Accelerate—is a rallying cry to schools, districts, states, and others,” Cardona continued. “We must seize this moment to use federal relief funds to help students, including those most impacted by the pandemic, to close gaps in opportunity and achievement that grew even wider over the last two years. Together, we can ensure our elementary and secondary school students receive the supports they need to learn and grow.”

(See below for quotes from five former U.S. Secretaries of Education.)

Huffman, the Accelerate CEO, said: “States and districts are trying to address massive gaps in student outcomes, and they need stronger tools and better policies to help kids catch up. We know that high-impact tutoring can close academic gaps, but we need to develop cost-effective models that can be scaled and implemented in the years ahead. Education leaders are anxious for tools with a strong evidence base, and we are striving to build a research base and a practical toolkit that will help schools across the country.” Said Jackson: “Long-term, we want all students—and particularly the students with the greatest needs—to have free and regular access to high-impact tutoring and individualized learning. Our schools worked hard to narrow achievement gaps before the pandemic, but those gaps have now widened and must be addressed. We believe in the potential of all children, and we think it is our responsibility as adults working with public schools to provide tools that help them achieve their goals.”

Tutoring is generally defined as a form of teaching, one-on-one or in a small group, toward a specific goal. The National Student Support Accelerator, an initiative of the Annenberg Institute, defines high-impact tutoring programs as having “demonstrated significant gains in student learning through state-of-the-art research studies” or other “characteristics that have proven to accelerate student learning.” Among those characteristics: “substantial time” each week for required tutoring; “sustained and strong relationships” between student and tutor; “close monitoring” of student knowledge; alignment with school curriculum; and oversight of tutors to ensure “quality interactions.”

The pandemic has exacerbated existing inequities in American education, widening racial and economic gaps in learning. The nonprofit research organization NWEA, for example, has documented the toll of the first year of the pandemic on children, noting lower-than-normal math and reading levels for third through eighth graders this past fall.

At the same time, school districts are struggling with how best to spend billions in once-in-a-generation federal relief funding to accelerate student learning, as well as how to build models that are cost-effective and can be sustained once the federal funding runs out. School districts have already designated more than $1.7 billion in one-time funding for tutoring and coaching, a sum that is projected to grow to $3.6 billion by the time federal COVID relief aid to education expires in 2024, according to FutureEd, an independent think tank at Georgetown University’s McCourt School of Public Policy. And 37 state education agencies have pledged to support tutoring with their share of federal relief monies, as demonstrated by a state-by-state analysis that also includes planned levels of funding.

In his State of the Union address in February, President Joe Biden urged Americans to “sign up to be a tutor or a mentor” in their local schools to “help students make up for lost learning.”

To learn more about Accelerate and the importance of high-impact tutoring, register to join a webinar featuring Sec. Cardona today at 2 p.m. ET and/or visit accelerate.us.

Quotes about Accelerate

“This ambitious, timely project is meeting the moment in K-12 education. The effort brings together academic researchers, education officials, policymakers, and service providers to expand access to high-quality tutoring services and to coordinate and support research. It also builds and disseminates rigorous evidence on which interventions, strategies, and policies help improve academic achievement for students.” – Laura and John Arnold, Founders and Co-Chairs, Arnold Ventures

“We need to accelerate learning for the millions of students who have fallen behind during the pandemic. I care deeply about addressing this urgent recovery challenge and helping America’s students realize their true potential. I am thankful so many people are committed to this undertaking, which is important for the future of our country.Ken Griffin, Founder and CEO, Citadel

“After the COVID-19 pandemic, high-impact tutoring offers students critical educational support, closing gaps in foundational learning. We remain committed to ensuring tutoring interventions are cost-effective, so they can be scalable and sustainable in order to have meaningful long-term impact.” – John Overdeck, President, Overdeck Family Foundation

“We have decades of research showing that high-impact tutoring can help students recover from the unfinished learning they experienced—especially our most vulnerable and underserved children and young people. Accelerate will help school systems, states, and non-profits take action—equipped with funding, support, technical assistance, and partnership with a community of best practice. I encourage school districts, states, and nonprofits to respond to Accelerate’s Call to Effective Action.” – John B. King Jr., Former U.S. Secretary of Education

“I am excited to see a highly successful, student-centered superintendent and state commissioner come together to lead this work. Janice Jackson led significant academic innovations in Chicago and brings two decades of experience working successfully with high-need students. Kevin Huffman led the largest state academic gains in the country, working with both rural and urban districts. Their leadership will be critical to the initiative.” – Arne Duncan, Former U.S. Secretary of Education

“While every schoolhouse in the nation was upended by COVID-19, students who have long been marginalized by virtue of their race or income have been hit the hardest. Accelerate will serve as a clearinghouse of evidence-based practices for how tutoring and other interventions can close gaps in achievement and equity—and do so in close coordination with public school teachers and school administrators. This initiative will provide a roadmap and support to local, regional, and state education leaders seeking to advance student outcomes in the near term and long term.” – Margaret Spellings, Former U.S. Secretary of Education

“As we work together to help students and families regain lost ground academically, we have to make sure that we are spending our time and public resources on strategies that work. I am excited about the potential of Accelerate to discern and scale evidence-based practices that help students learn more while pushing for policies that help ensure all students have access to quality learning.” – Rod Paige, Former U.S. Secretary of Education

“To improve education for all, everyone has a role to play—including parents, teachers, students, and tutors from a wide variety of backgrounds. When tutoring is done right, it can be a game-changer for children and young people. That’s particularly true for students who were already lagging before the pandemic disrupted our nation’s classrooms—and who suffered the most from significant instructional loss over the past two years. Quality tutoring takes place one on one or in very small groups, takes place multiple times weekly, and is aligned with a challenging curriculum being taught in class. Accelerate will help states, school districts, and nonprofit organizations offer high-quality tutoring to benefit students right now who need the help—and help lay a foundation for long-term success for all of America’s children. This important effort will provide funding, know-how, and other support as these groups design effective tutoring strategies and aim to make effective use of one-time federal funding.” – Richard Riley, Former U.S. Secretary of Education

“This new organization fills a great need, not only, in the moment, to expand high-impact tutoring—the most promising approach that we’ve seen in research to address pandemic-related learning needs—but also to make sure, through funding research and advocating for policy change, that we can sustain and improve high-impact tutoring so that all students have access to a skilled and caring adult who knows them and helps them thrive.” – Dr. Susanna Loeb, Director, the Annenberg Institute for School Reform and the National Student Support

Accelerator at Brown University

“In an increasingly globalized economy, our country and our communities can’t be competitive and sustainable without leveraging the talent of our young people from every background — including the one in two public school students in the U.S. who are low-income and the nearly 50 percent who are people of color. High-impact tutoring is one of the few practices proven to help students substantially accelerate their learning in the near-term – and lay the foundation for their long-term contributions to our communities. We are pleased at America Achieves to incubate and launch Accelerate in order to help educators, tutors, students, communities, and parents make these evidence-based practices happen across the country.” – Jon Schnur, CEO, America Achieves

April 5, 2022
Press Releases

America Achieves Releases Policy Playbook to Offer People Effective Pathways to Good Careers and Help Employers Fill In-Demand Jobs

The nonprofit organization America Achieves announced today the release of a policy playbook from its State Recovery Now initiative. The playbook provides state and local governments with innovative, step-by-step strategies for offering people effective pathways to good careers and for helping employers fill in-demand jobs – all grounded in a strong evidence base.

The nonprofit organization America Achieves announced today the release of a policy playbook from its State Recovery Now initiative. The playbook provides state and local governments with innovative, step-by-step strategies for offering people effective pathways to good careers and for helping employers fill in-demand jobs – all grounded in a strong evidence base.

Titled Employing Residents in High-Demand Careers: An Evidence-Based Good Jobs-Driven Approach, the playbook is the first in what will be a suite of action-oriented resources. The detailed guide is intended to support states, counties, and cities as they consider how best to allocate and implement hundreds of billions in state and local economic aid that is now available for spending from the American Rescue Plan (ARP) enacted last year.

America Achieves is a national nonprofit organization that incubates, studies, and scales programs and policy innovations to advance equitable access to training, education and economic opportunity. State Recovery Now is an initiative of America Achieves that is building a hub of resources for state and local leaders to access the blueprints, technical assistance, and other support they need to create better outcomes for people across the nation by promoting a sustainable and equitable economic recovery. America Achieves launched the bipartisan State Recovery Now initiative in 2020.  

Specifically, this initial guide details options for how state and local governments can build a system to match  workers to – and then help them maintain – good jobs in well-paying, high-demand fields by:

  • Establishing an employer demand-driven workforce scholarship program that includes funding for:
    • Program tuition in evidence-based job training connected to real, good jobs;
    • Career coaching programs; and
    • Essential wraparound supports, such as guidance counseling, transportation, and child care costs.
  • Setting up an evaluation system to determine the impact of programs on good job attainment and wage gains, as well as to assess the quality of job training, counseling, and career coaching programs.  This evaluation system would also be used to inform improvement and better empower participants to make educated enrollment decisions.

While a high school degree once served as a ticket to a middle class lifestyle, most good jobs now require education beyond high school. With only one third of the adult U.S. population going on to obtain a college degree, the importance of alternative post-secondary credentials, such as vocational or technical education, has never been greater. These alternative credentials are often overlooked and undervalued, but can be critical pathways to well-paying jobs in our modern economy. Too often communities lack a comprehensive strategy to help workers gain the skills and support needed for a well-paying, family-supporting career. This playbook can help build and execute a strategy to create a good jobs economy.

Jon Schnur, the chief executive officer of America Achieves, said: “As states and communities work to rebuild after the devastation of the pandemic, it is crucial to help fill in-demand jobs and and offer people pathways to attain good jobs and economic mobility – including by leveraging existing skills, and building new ones. This guide offers practical, evidence-based strategies that states and communities can use right now to address these challenges and build a good jobs economy for everyone.”

Bill Ferguson, the founding project lead for America Achieves’ State Recovery Now initiative added: “State and local leaders are facing an unprecedented moment in time in recovery as they attempt to lead efforts to emerge on the other side of a once-in-100-year pandemic. Building a stronger, more resilient, and more competitive workforce in their jurisdictions is central to every state and local leaders’ recovery agenda. The Good Jobs-Driven Approach playbook provides an outline for leaders to incorporate as they deploy historic federal resources to retool workforce pathways in their states and local jurisdictions.”  

Outside of America Achieves, Ferguson also serves as a state senator for Maryland’s 46th Legislative District and as the President of the Senate of Maryland.

Last year, Gallup found that a strong, bipartisan majority (93%) of the public supports a large-scale, ambitious plan to pay people to work and provide them with the skills needed for jobs of the future. This comes at a time when employers competing in the modern global economy face an unmet need for diverse pipelines of skilled workers, especially in high-demand sectors. This need is only expected to grow with the recent passage of the Infrastructure Investment and Jobs Act. Meanwhile, workers want good jobs that offer a livable wage, but face too many barriers to attaining the necessary skills and credentials. State Recovery Now’s new evidence-based, good jobs-driven playbook can help workers, employers, and governments alike align to create a fair and equitable economic recovery that works for everyone.

America Achieves is grateful to its partner Delivery Associates, led by CEO Nick Rodriguez, for their project support.

The full playbook can be found here. A two-page summary of the playbook can be found here. For questions or to request a briefing, contact: communications@americaachieves.org

Other Quotes on Employing Residents in High-Demand Careers:

An Evidence-Based, Good Jobs-Driven Approach

“Workforce development is critical to our nation’s economic recovery, particularly as millions of job vacancies continue to go unfilled. As a former governor, I appreciate the policy playbook outlining some of the best practices across the country for job training programs, including providing supportive services like transportation and child care. I like to quote a friend who says, ‘Find out what works, and do more of that.’ This policy playbook could very well serve as a guide to other states and communities to help prepare more Americans for better-paying jobs. By weaving together what works and removing the barriers that too many individuals face, we can build a more nurturing environment for job creation.”

Senator Tom Carper, U.S. Senator for Delaware

“The new playbook from America Achieves’ State Recovery Now initiative provides a clear and actionable roadmap for policymakers, communities, employers and workforce organizations to work together to advance innovations and efforts to achieve not only a more inclusive economy but a more equitable society.”

– Maurice A. Jones, Chief Executive Officer, OneTen

“With clear, detailed action steps, America Achieves’ playbook offers comprehensive ways that states, communities and nonprofit organizations can create new pathways for employers and job-seekers alike — and to do so right now. With our commitment to providing Hoosiers with free training in high-growth, in-demand fields and to incentivizing employers to make that training easily available, we are pleased that Next Level Jobs Indiana is featured in this new playbook from America Achieves’ State Recovery Now project.”

– Teresa Lubbers, Commissioner for Higher Education, Indiana Commission for Higher Education

“The skills training I received through Back to Work Rhode Island absolutely changed my life. I can only imagine what it would do for other people if government leaders really put their foot forward to build more programs like these — and the new playbook from America Achieves and State Recovery Now would make that possible. If I was trying to encourage a government leader to invest in more programs like these, I would tell them: We have two hands. One to help ourselves and one to help others.”

Craig Garner, participant in Back to Work Rhode Island

“This latest playbook from State Recovery Now can be instrumental in advancing 21st century workforce development and ensuring an equitable recovery across America, but only if state and local governments have the courage to commit to a new, intentional approach. We must urgently shift investment into proven programs that work – ones that are evidence-based and high-quality programs, building careers in high-paying, high-growth fields, such as technology. These programs are scalable, changing lives and our national economy along the way. It’s one of the best ways we can ensure workers gain the skills needed for well-paying, family-sustaining careers.”

– Plinio Ayala, President and CEO, Per Scholas

“The State Recovery Now Playbook provides a practical and evidence-based roadmap for solving one of the greatest challenges facing our nation- the education and skilling of our people.  While federal student financial aid policy and workforce training policy has accomplished much in the last few decades, the world around us is changing rapidly and too many Americans have been left behind. This work is the right direction just when our nation needed it the most.”

– Monty Sullivan, System President, Rebuilding America’s Middle Class (RAMC): A Coalition of Community Colleges

“The global pandemic has caused a massive loss of jobs that may never come back. Marginalized communities such as Black, LatinX, and women are especially being affected by these economic hardships. As communities work to recover, an emphasis must be made on launching people into jobs of the future quickly. The work we do at Generation USA and the information in this playbook can help those communities find a sustainable path forward.”

– Richard Clemmons, Chief Operating Officer, Generation USA

“Workforce systems too frequently fall short in providing the tools needed by jobseekers to secure good-paying, rewarding employment: from failing to address common financial shortfalls faced by adults with low incomes that serve as barriers to succeeding in many training programs, to little accountability on the labor market outcomes of publicly funded training programs. The Markle Foundation works to advance strategies that overcome these and other critical issues, with the aim of realizing an equitable workforce, higher education, and training system that expands economic security and mobility for all. This playbook provides a valuable roadmap for policymakers to capitalize on the moment to establish dynamic, results-oriented systems that empower workers.”

– Maya Goodwin, Senior Manager for Policy, Markle Foundation

“By pairing employer-driven job training with wraparound support services, the Back to Work Rhode Island initiative has helped eliminate barriers to employment for those seeking new career opportunities in the wake of COVID-19. We are pleased to share our insights with other states and hope that this work can serve as a model for creating a more equitable recovery.”

– Matthew Weldon, Director of the Rhode Island Department of Labor and Training

“Forward Delaware is a great example of the Delaware Department of Labor’s leadership and collaborative efforts with various workforce agencies and partners in ramping up successful industry recognized training programs for Delawareans affected by the COVID-19 pandemic. It is a program that embodies what healthy public-private partnerships can accomplish to help local communities and job seekers.”

– Richard Fernandes, Director of Employment and Training, Delaware Department of Labor

“It’s incumbent on policymakers, training providers, and employers to build a workforce system that’s both more effective and more equitable than the one we had before the pandemic. That starts by measuring the outcomes that actually matter to job-seekers. We urge all providers and members of the workforce community to adopt the playbook’s recommendations to join us in setting new standards of transparency and efficacy.”

– Rebecca Taber and Connor Diemand-Yauman, Co-Founders and Co-CEOs, Merit America

“The American Recovery Plan (ARP) provides much-needed investment in economic growth and resilience, especially in broadband capacity that is vital to ensuring equitable access to our critical digital infrastructure. As we carry out this mission, the one thing we can’t afford is delay. These playbooks will provide a clear roadmap for states and municipalities to follow.”

– Jonathan Adelstein, President and CEO, The Wireless Infrastructure Association (WIA)

“By more effectively distributing state-level funding according to evidence-based best practices, state leaders would have more leverage to scale and adapt proven, impactful approaches and programs like Year Up. The result would be very positive in terms of helping local employers meet their workforce needs and in connecting more young adults in need of an opportunity with these companies. Last year, an independent evaluation of Year Up showed that every $1.00 invested in our program results in a gain of $1.66 to society — it’s an investment that benefits young people, their communities, corporations and the broader economy.”

– Gerald Chertavian, Founder and CEO, Year Up

“We know more than ever before about what strategies work to help Americans prepare for, secure and retain good jobs. A key part of that plan includes recognizing the realities of people’s lives and offering supportive services to break down the barriers that prevent them from succeeding – including making those benefits easy to access. With this playbook in hand, more states and communities help empower employers and workers alike to build a strong good jobs economy.

– Joanna Mikulski, Chief Federal Policy and Data Officer, America Achieves

January 20, 2022
Press Releases

Letter Calling on Congressional Leaders to Include Workforce Development in Economic Recovery and Infrastructure Legislation

America Achieves, New America, and more than 30 other workforce-related organizations today released a joint letter calling on Congressional leaders to include workforce development in upcoming economic recovery and infrastructure legislation.

America Achieves, New America, and more than 30 other workforce-related organizations today released a joint letter calling on Congressional leaders to include workforce development in upcoming economic recovery and infrastructure legislation.

Specifically, in the letter, the signatories called for: a $100 billion investment in workforce development, as President Biden had proposed earlier this year. This investment is seen as critical in making sure employers can find the qualified workers needed to fill infrastructure, clean energy, care and other in-demand jobs–now and in the coming years, and do so equitably. What’s more, upcoming legislation must ensure that millions of people hit hardest by the pandemic, including women, people of color, rural Americans, and those without a college degree, will have a fair shot at accessing good jobs and careers, including millions created by an infrastructure plan.

Analysis from the Georgetown University Center on Education and Workforce found that in a trillion-dollar infrastructure package, most of the jobs created would require at least six months of training and 90 percent would be in historically male-dominated fields where people of color have been largely excluded from top-earnings.

This proposed workforce investment — and scale of funding — is incredibly popular. Earlier this year, Gallup found that a strong, bipartisan majority (93%) of the public supports a large-scale, ambitious plan to pay people to work and provide them with the skills needed for jobs of the future. Meanwhile, the U.S. ranks near last of OECD countries for investment in workforce development as a percentage of GDP.

As we emerge from a once-in-a-century pandemic that has exposed and exacerbated long-standing inequities, Congress has a historic opportunity to make substantial, new economic investments that ensure all Americans have a fair shot at good jobs in a range of in-demand fields, and employers find the skilled workers they need to fill them.
– Jon Schnur, Chief Executive Officer, America Achieves

The pandemic exposed longstanding racial and gender inequities in our labor market, which we have an obligation to address. Upgrading the country’s infrastructure is a critical step toward preparing for the future – and an opportunity to expand access to good jobs. The public workforce system can play an essential role ensuring infrastructure investments support an equitable and inclusive recovery – one in which everyone has access to those good jobs. But to do so, it will need resources and a seat at the table.
– Mary Alice McCarthy, Director of the Center on Education & Labor, New America

A comprehensive and effective workforce development investment is critical to the success of an infrastructure and economic recovery plan.

A full copy of the letter can be found here.

The full list of signatories is below.

America Achieves
New America
Advance CTE
All Home California
Alternative Schools Network
Apprenticeship Carolina (South Carolina Technical College System)
Association for Enterprise Opportunity
The Bay Area Council
Career Connect Washington
Center on Rural Innovation
ClimbHire
Closing the Women’s Wealth Gap
Corporation for a Skilled Workforce
Democracy at Work Institute
Generation USA
Genesys Works
Georgetown University Center on Education and the Workforce
Goodwill Industries International
Grads of Life
Jewish Vocational Service (JVS)
Jobs for the Future
Merit America
National Fund for Workforce Solutions
National Skills Coalition
National Youth Employment Coalition
NPower
Nurture: Building Financial Security and Mobility in the Child Care Economy
Opportunity@Work
Pacific Community Ventures
Per Scholas
PolicyLink
Program on Skills, Credentials & Workforce Policy, George Washington Institute of Public Policy
REDF
Sandra Grace, LLC
The Wireless Infrastructure Association (WIA)
Women Employed
Year Up
YouthBuild USA

UPDATE: Since this letter was initially released on July 8, additional organizations have signed on. The latest version, with the updated list of signatories listed above, can be found here.

July 8, 2021
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